Effective Date: 24/05/2025

HICTIC (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") or related services.

By using HICTIC, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

a. Personal Information

We may collect the following personal data:

• Name

• Email address

• Phone number

• Profile photo (if uploaded)

b. Usage Data

We automatically collect certain data when you use the app:

• Device type and operating system

• IP address and location (approximate)

• App activity and interaction data

• Log files and crash reports

c. Gamification & Engagement Data

To provide our marketing gamification features, we collect:

• User interactions with campaigns, challenges, and rewards

• Redemption history

• Leaderboard rankings

 

2. How We Use Your Information

We use collected data to:

• Operate and maintain the App

• Customize content and rewards

• Improve user engagement

• Process payments or subscriptions (if applicable)

• Respond to support requests

• Comply with legal obligations

 

3. Sharing Your Information

We do not sell your data. However, we may share your data with:

• Trusted third-party service providers (e.g., cloud hosting, analytics)

• Business partners if you participate in co-branded campaigns

• Authorities if required by law

All third parties are obligated to protect your information in accordance with this policy.

 

4. Data Security

We use industry-standard security protocols to protect your data. However, no digital platform is 100% secure. We encourage you to protect your account credentials and notify us of any unauthorized access.

 

5. Data Retention

We retain your data as long as your account is active or as needed to provide services. You may request account deletion at any time (see below).

 

6. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access or correct your data

• Request deletion of your account

• Withdraw consent

• Opt out of marketing communications

To exercise these rights, please contact: info@hictic.com

 

 

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes by app notification or email.

 

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
info@hictic.com